Delivery + Returns

Delivery

For UK customers the price on the website includes all postage and packaging.  For international orders please contact me so I can figure out the best option for your delivery.

Currently items ordered from the online shop will be posted out to you within 2 - 3 weeks depending on the complexity of the piece. Look out for more info on the description for each piece. Once posted the package will be tracked to ensure safe delivery.  Bespoke pieces may take up to 4 weeks but do get in touch if you have a specific date in mind and I’ll let you know if I can work to that.

I use 100% recyclable packaging to send my metalwork and automata. Glass domes have custom made polystyrene surrounds for protection.

Returns

If you are not entirely happy with you purchase please contact me within 14 days so we can organise a refund or exchange.  The piece must be returned in pristine condition before a refund will be processed - return postage is not covered.

All items are entirely hand-made so slight variations are not only inevitable but desirable!